riverbank DENTAL

 0141 952 9502

Update 25th September 2020

AGPs - Drills and more

We’ve had a delivery of enhanced PPE from the health board (kindly modelled in the picture by Andrew W and Eva).

This means we can now provide emergency care that creates an aerosol at the practice (an AGP) - we would previously have had to refer these cases to the health board emergency hub. This may include any emergency care including the use of a drill, starting a root canal treatment or carrying out a surgical extraction with the use of a drill.

2385 Dumbarton Road, Glasgow G14 0NT

AGPs can only be carried out with the use of enhanced PPE including FFP3 respirators, full gowns, apron, and visor which are normally used in hospitals to treat COVID positive patients.

The health board is providing us with a limited quantity of this enhanced PPE (2 per day) as well as standard PPE (10 per day).  Before lockdown we would usually have seen over 100 patients a day. Now we are only generally able to see a maximum of 10 non-AGPs and 2 AGPs a day, for urgent care only.

Unfortunately this is still not a return to normal service, we still have to abide by Scottish Government restrictions, including those on social distancing, and this severely limits the number of patients we can see per day and the types of treatment we can provide.

The restrictions placed on us by Scottish Government mean we must prioritise urgent care and are not able to provide routine treatments at this time.

We would however like to reassure you all that emergency NHS care is available to all our patients.
After initial emergency care has been provided, you will be added to our routine care waiting list and you will be contacted to continue your treatment when we are able to do so.

Patients on our waiting list, including those who contacted us during lockdown, are being triaged according to need, with the most severe cases being offered appointments first.

Please be patient with us as we try to work through this substantial backlog under significantly reduced capacity. Our waiting list also includes those patients who were under treatment prior to lockdown.

Routine check up appointments and scale & polishes/cleaning are not currently available at the practice, as these require the use of the air/water spray, and are classed as AGPs.  We can only apologise for this. We share the very real frustration you may be feeling over these circumstances, and are hoping for a return to normal service as soon as possible, although this will be dictated by government policy and guidance.
If you have a dental emergency, are concerned about any issues with your mouth, or require advice, please contact us during practice hours on 01419529502. For dental emergencies out of practice hours, please call 111 for advice.

Finally we would like to thank you all for your support and understanding.

Andrew and the Riverbank Dental Team