2385 Dumbarton Road, Glasgow G14 0NT

riverbank DENTAL

 0141 952 9502

Covid - 19 update March 2022

What's happening - why aren't you back to "normal" yet?

COVID-19 is, unfortunately still widespread in Scotland.

While many sectors have had their Covid-19 restrictions reduced or even completely removed, healthcare is a very different story.  There have been very few changed to the original covid measures we are required to undertake in order to minimise risk for our patients and for our team.

The Covid-19 restrictions have placed an increased burden on all dental practices and as such, although Riverbank Dental is once again able to offer a wide range of dental services for you and your family, these restrictions have reduced the overall number of available appointments.

This means we have had to prioritise emergency and urgent care, and the team are working hard to manage the backlog.  Routine check-ups are now available; however, we are not yet at the stage where we are sending out regular routine recall reminders.

Please work with us to allow us to provide you with the dental care you need in the safest way possible. This ensures that we can make the practice as safe as possible so that those who are extra-vulnerable to covid-19 can still be as safe as possible accessing dental care.

Covid-19 Screening and Measures

You will be asked a series of questions about your covid-19 status and potential exposures. Please wear a mask when you arrive, unless you are unable to do so. If you forget to bring your mask, we can provide you with one. You will be asked to sanitise your hands and we will take your temperature contactlessly. If you are able to take a lateral flow test before attending, this would be much appreciated, however it is not a requirement for attendance.

 What if I am ill - even if it's "just" a cold?

Please don’t attend the practice if you have a positive covid-19 diagnosis or if you are at all unwell with any respiratory illness (cough, cold). If you are unwell, please call the practice and we will advise – in most cases you will be asked to reschedule. If you are experiencing a dental emergency (bleeding, swelling, severe pain, dental trauma), we will still be able to see you, but will need to make special arrangements to reduce the risks to staff and patients.

 Why do I still need to wear a mask?

As a healthcare service, all patients, staff, and visitors are required to wear masks unless medically exempt. We ask that if you are at all able to wear a mask in the reception and waiting areas, and while moving about the practice, then to please do so, as this helps to protect other patients and our team, and we thank you in advance for your cooperation in this.

What's with all the PPE? I'm here for a filling, not major surgery!

You may see that our clinical teams are required to wear a lot more PPE than pre-covid. This provides extra protection for the staff and for patients – we promise it’s the same smiley team underneath! Please bear with us as it takes extra time to put this on and to change it between patients.